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Need Help or Request a Return?
Contact us First! Please chat with us or submit us a Support Form. We are happy to assist!
Alert: If you're experiencing installation issues with Sifely S or St Smart Lock, because of some incorrectly sized screws, contact us to receive the correct screws to complete installation. (805) 519-8895 or via email at cs@sifely.com. For more information and short term fixes, please take a look at this FAQ article. My step 6 screws are not long enough, I cannot install my lock.
Installation and App Video
Sifely S Smart Lock Tutorial. Please carefully follow each step in the lock installation video. You should be able to install Sifely Smart Lock within minutes.
After lock installation, please continue watching to learn how to control the lock with app.
Got more questions? Visit our Help Center to find a quick answer or submit a support request.
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