SIFELY DEVELOPER PLATFORM PRIVACY POLICY

1. INFORMATION WE COLLECT

1.1 Account Information

When you log in to the Developer Portal, we access the following information from your linked Sifely account:

• Email address (required for login and billing communications)

• Sifely Account ID / Client ID

• Account-associated device information (device count, device types)

1.2 Subscription and Billing Information

When you subscribe to a paid plan, we collect:

• Subscription plan selection and history

• Billing cycle and payment status

Payment card information (card number, CVV, expiration date) is collected and processed exclusively by our payment processor, Stripe, Inc. Sifely never receives, stores, or has access to your full payment card details. We receive only limited payment information from Stripe, such as card brand, last four digits, and expiration date, for display purposes in the Developer Portal.

1.3 API Usage Data

We automatically collect information about your use of the API, including:

• API call volume (timestamps, response codes, and call counts)

• Account device count snapshots (taken daily)

• Peak usage metrics within each billing cycle

1.4 API Key Records

We maintain records of API Key creation and regeneration events, including timestamps. We do not log API Key values after initial generation.

1.5 Webhook Configuration

If you configure a Webhook URL, we store the URL you provide. We do not monitor or log the content of data delivered to your Webhook endpoint after transmission.

1.6 Portal Usage Data

When you use the Developer Portal, we automatically collect:

• Browser type, operating system, and device information

• IP address

• Pages visited and actions taken within the Portal

• Session duration and interaction patterns

• Cookies and similar tracking technologies (see Section 5)

1.7 Cancellation Feedback

If you cancel your subscription, we may collect optional feedback regarding your reason for cancellation.

 

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

PurposeLegal Basis

Authenticating your access to the Developer PortalPerformance of contract

Managing your Subscription Plan and processing billingPerformance of contract

Measuring API usage for quota enforcement and billingPerformance of contract

Generating invoices and billing recordsPerformance of contract

Communicating service-related notices (payment failures, subscription changes, plan updates)Performance of contract / Legitimate interest

Detecting and preventing fraud, abuse, and unauthorized useLegitimate interest

Enforcing Developer Plan non-commercial use restrictionsPerformance of contract

Improving and optimizing the Developer ServicesLegitimate interest

Complying with legal obligationsLegal obligation

We do not use your API usage data, device data, or billing information for advertising or marketing purposes unrelated to the Developer Services.

 

3. HOW WE SHARE YOUR INFORMATION

We share your information only in the following circumstances:

3.1 Payment Processor (Stripe)

We share your email address, subscription selections, and usage data with Stripe to process payments, generate invoices, and manage subscriptions. Stripe's handling of your data is governed by Stripe's Privacy Policy.

3.2 Service Providers

We may share information with service providers who assist us in operating the Developer Services (e.g., hosting, analytics, customer support), subject to confidentiality obligations.

3.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

3.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.5 With Your Consent

We may share information for other purposes with your explicit consent.

We do not sell your personal information to third parties.

 

4. DATA RETENTION

Data TypeRetention Period

Account informationRetained while your account is active and for a reasonable period thereafter

Subscription and billing recordsRetained indefinitely for financial record-keeping and audit purposes

API usage data (call counts, device snapshots)Retained indefinitely

API Key recordsRetained indefinitely

Cancellation feedbackRetained indefinitely

Portal usage logsRetained in accordance with the Sifely Privacy Policy

To request deletion of your data, contact cs@sifely.com. Please note that we may retain certain data as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

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5. COOKIES AND TRACKING

The Developer Portal uses cookies and similar technologies for:

• Essential cookies: Session authentication, security, and Portal functionality

• Analytics cookies: Understanding how you use the Portal to improve our services

We do not use advertising or third-party tracking cookies on the Developer Portal.

You can manage cookie preferences through your browser settings. Disabling essential cookies may impair Portal functionality.

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6. DATA SECURITY

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/HTTPS)

• API Key hashing after initial generation

• PCI DSS compliance through Stripe (SAQ-A level — Sifely never handles raw card data)

• Access controls and monitoring

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

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7. INTERNATIONAL DATA TRANSFERS

The Developer Services are operated from the United States. If you access the Developer Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Developer Services, you consent to such transfers.

 

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8. CHILDREN'S PRIVACY

The Developer Services are not directed to individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

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9. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the information we hold about you

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your information, subject to legal retention requirements

• Portability: Request a machine-readable copy of your data

To exercise these rights, contact cs@sifely.com. We will respond within the timeframe required by applicable law.

California Residents: You may have additional rights under the California Consumer Privacy Act (CCPA). For more information, refer to the Sifely Privacy Policy or contact us at cs@sifely.com.

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10. CHANGES TO THIS POLICY

We may update this Developer Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Developer Portal. Your continued use of the Developer Services after the effective date of any update constitutes your acceptance of the revised policy.